- Unlimited buffet
- Management and return to the hotel
- Use of equipment and equipment (for example, life vest, helmet, harness, hand paddles)
- Use of a locker for two people
- Toilets, cloakroom
- Park
- Entrance - Xplor Park by Xcaret
- Tips
- Souvenirs (available to purchase)
- Photos (available to purchase)
- Priority access or File cutter or avoid queue for activities
- Not accessible to people with reduced mobility
close public transport
- Not recommended for travelers with back problems
- Not recommended for pregnant women
- No cardiac problem or other serious medical problems
- Most travelers can participate
- Minimum age: 5 years. Children: 5 to 11 years old, benefit from half the price of the adult ticket
- The minimum age to drive amphibious vehicles is 18 years and all drivers must have a valid driving license.
- Requirements for zipline: the minimum size/weight is 4.5 feet (137 cm) or 88 lb (40 kg); The maximum weight is 300 lb (136 kg); The maximum width of the size is 51 inches (130 cm) and the width of the 25 inch legs (65 cm)
- wear or bring shoes and clothes that can be wet, and provide dry spare clothes that you can keep in lockers on site; Please use an insectifuge without chemicals
- Important: children must be accompanied by an adult at all times.
- The good calendar is informative.
- The collection is made from different cancun hotels, Playa del Carmen and the Maya Riviera, it is therefore necessary to contact Grupo Xcaret to find out the exact schedule of your collection.
- Opening days and hours are subject to availability and may vary.
- According to the indications issued by the government of Quintana Roo, in Mexico, we are forced to suspend our activities after 11:00 p.m.
- In the event of non-presentation, tickets are not refundable.
- Opening days of the XPLOR Fuego Monday to Saturday from 5.30 p.m. to 11:00 p.m. Subject to modifications due to official regulations and availability
- Children's prices depend on size. Children measuring more than 1.40 m pay the adult rate. Children measuring between 1 and 1.40 m pay the child rate. All children measuring less than 1 meter travel for free provided they do not occupy a seat.
- If when you finalize your purchase you do not have the name of the hotel, you must contact the Viator customer service staff at least 24 hours before visiting the park to help you coordinate the collection with us.
- Please confirm the exact time and the meeting point using the message option in your reservation or by contacting Grupo Xcaret.
- All requests for changes, cancellations and/or reimbursements on reservations must be made in the window of 24 hours or more before the date of the visit.
- We accept changes in visit dates from one month to the other (valid until the current year and subject to changes in public prices)
- We accept changes in visit dates from day to day with restriction from one day before.
- People with food allergies must ask staff the food ingredients.
- In case of symptoms such as cough, sore throat, nasal flow and/or red eyes and a temperature above 100.4 F (38 C), our staff reserves the right to refuse boarding in our transport or entry into our installations.
- This circuit/this activity accepts 15 travelers maximum
- You will receive confirmation when booking