Support information
Transport instructions and contact information Once your arrival at Cancun Airport when you arrive at Cancún International Airport, please follow these instructions to find the driver who will transport you to your destination: please present to your phone to the company representative and the driver this confirmation voucher on arrival. Confirmation of the good will contain all the necessary information. • Once you land at Cancun airport, you must first pass immigration and customs formalities. We will monitor your flight and its exit terminal to your exit ... After having passed immigration, luggage recovery and customs, you will see multi -ownership and transport sellers along the hall, they will try to offer you free visits and assistance for your transfers. Please ignore them (don't talk to them and keep walking). Look for the visit team after leaving the main sliding door, we will expect you to go out in the waiting area with all the other transfer companies. • The representative of the company will welcome you with a tablet on which your name will be written. which wears a long green shirt. ** If your reservation is made with the White Van, the driver wears a long green shirt. ** If your reservation concerns our Luxury Black Car Services, the driver wears a long black shirt. Please cross exit doors (marked land transport and taxis). If representatives of other agencies or hotels try to stop you, there are many scammers. Please do not stop and help us join our representative (we will wait here). So please do not believe the people who say that our team is gone and will reimburse you, that they are in communication with us or that we are not there) point of meeting at the airport: · If your flight lands at terminal number 2 of the international airline, once outside the building, turn right and look for the "Grab and Go restaurant", the company representative will wait for a tablet. above. · If your airline is "Voaris, Viva Aerobus or Magniccharter". After having passed immigration, continue straight until you find the first automatic door (search for the transportation and taxis service panel) and turn right. Once outside the building, the representative of the company will be located in front of the "Welcome Bar Kiosk" will await you in front with a tablet with your name on it. If your flight lands at Terminal number 3. Once the immigration is passed (search for the transport and taxis services panel) once outside the building, continue straight and the company's representative will await you in the corner of "Margaritaville". Bar »With a tablet written on your name on it. If your flight lands at Terminal number 4. After having passed immigration control, continue straight until you find the first automatic door and turn left to the exit doors (search for the transport and taxis services) "Not in the family and friends zone." Please don't confuse. The company representative will be in front of the "C" platform and will wait for you with a tablet registered in your name. Our drivers and representatives of the company are in uniform with an apple green shirt and black pants. Each of our representatives and drivers also has an authorized airport identity card. If you need more than an hour to leave the terminal after landing because your airline has lost your luggage or for any other reason, if you do not see our driver at the exit of the airport, please contact us.
Airports
- Not accessible to people with reduced mobility
- Animal caregivers accepted
- Available children's chairs
- No particular physical condition required
- This circuit/this activity is private. Only your group will participate.
- You will receive confirmation when booking